An airline company known for its promo fare receives on an average 9.7 complaints per day. Using Poisson probability distribution formula, find the probability that on a certain day this airline company will receive exactly 8 complaints.

An airline company known for its promo fare receives on an average 9.7 complaints per day. Using Poisson probability distribution formula, find the probability that on a certain day this airline company will receive exactly 8 complaints.